Eligibility & Coverage

Who Qualifies for the DOL White Card?

You may qualify for free massage therapy if you:

  • Worked for the Department of Energy or uranium mines/mills

  • Have a covered illness (e.g., cancer, beryllium disease, radiation sickness, chronic pain)

  • Have an approved claim under Part B or Part E of the EEOICPA

How It Works

  • We work with your treating physician to obtain a Letter of Medical Necessity

  • We submit your documentation for authorization

  • Once approved, you begin treatment at no cost to you

Prior Authorization & Documentation

To receive covered services, the following steps are typically required:

  • Physician Referral or Prescription (Massage Therapy)
  • Submit Prior Authorization Request to OWCP
  • Approval from DOL District Medical Consultant
  • Begin covered treatment at no out-of-pocket cost

Official DOL Resources

Visit the official OWCP Portal for authorization, claims, and benefit information:

Go to OWCP DOL Portal
Download Sample DOL card

Frequently Asked Questions

What is CPT Code?

CPT Code refers to Therapeutic Massage, a recognized medical procedure used to treat soft tissue injuries, pain, or dysfunction. Under programs like DOL White Card or EEOICPA, this code is used for billing medically necessary massage services, and is often fully reimbursed when properly authorized.

In most cases, no payment is required upfront. If you’re covered under a DOL White Card (OWCP/EEOICPA) or Workers' Comp program, the massage sessions are typically fully covered, including therapist time and in-home sessions (if approved). There are no co-pays, no deductibles, and no out-of-pocket costs — once prior authorization is approved.

Yes, you can — but we’re here to help. You can submit your own OWCP forms, doctor referrals, and authorization requests directly through the DOL OWCP Portal. However, we offer full assistance with documentation, prior authorization, and communication with your claims examiner to make the process easier and faster.

On average, initial approval takes 2–4 weeks. Renewals may be faster if SOAP notes and treatment results are well documented.

Yes. Massage therapy is often approved for patients undergoing or recovering from radiation. A doctor’s referral is required and should indicate specific symptoms (e.g., pain, fatigue, limited mobility).

Scroll to Top