Resources

Free SOAP Note Template for Medical Massage Providers

Download our customizable SOAP (Subjective, Objective, Assessment, Plan) note template to streamline your documentation and ensure compliance with DOL and EEOICPA requirements.

How to Get Authorization for Medical Massage

Step-by-step guide for patients and providers on securing proper authorization for federally funded medical massage services.

Steps Preview:

  • Confirm eligibility
  • Obtain diagnosis from physician
  • Fill out required forms
  • Submit paperwork to DOL

Frequently Asked Questions

What is CPT Code?

CPT Code refers to Therapeutic Massage, a recognized medical procedure used to treat soft tissue injuries, pain, or dysfunction. Under programs like DOL White Card or EEOICPA, this code is used for billing medically necessary massage services, and is often fully reimbursed when properly authorized.

In most cases, no payment is required upfront. If you’re covered under a DOL White Card (OWCP/EEOICPA) or Workers' Comp program, the massage sessions are typically fully covered, including therapist time and in-home sessions (if approved). There are no co-pays, no deductibles, and no out-of-pocket costs — once prior authorization is approved.

Yes, you can — but we’re here to help. You can submit your own OWCP forms, doctor referrals, and authorization requests directly through the DOL OWCP Portal. However, we offer full assistance with documentation, prior authorization, and communication with your claims examiner to make the process easier and faster.

On average, initial approval takes 2–4 weeks. Renewals may be faster if SOAP notes and treatment results are well documented.

Yes. Massage therapy is often approved for patients undergoing or recovering from radiation. A doctor’s referral is required and should indicate specific symptoms (e.g., pain, fatigue, limited mobility).

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